Ügyfélszolgálat rulez.
Egy jól működő ügyfélszolgálat...
XY Customer Service
Bob: Hello I'm Bob, May I help you?
You: Sure, i want to ....
You: And .....
You: And .....
Bob: One Moment!
You: And .....
Bob: Checking.
You: Ok, go ahead! Is there anything I can give you to do ...?
Bob: So you want me to do .....?
You: That's right.
Bob: I need extra information only because of your safety.
Bob: Q1.
Bob: Q2.
Bob: Q3.
You: Sure, x---- y----- z-----
Bob: Done.
You: Thanks
Bob: Bye.
You: Bye
No és egy kevésbé jól működő ügyfélszolgálat:
XY Customer Service
[0:0:30] Bob: Hello I'm Bob, May I help you?
[0:0:35] You: Sure, i want to ....
[0:0:50] You: And .....
[0:0:55] You: And .....
[0:2:00] Bob: One Moment!
[0:2:15] You: And .....
[0:4:00] Bob: Checking.
[0:4:30] You: Ok, go ahead! Is there anything I can give you to do ...?
[0:6:00] Bob: So you want me to do .....?
[0:6:15] You: That's right.
[0:8:30] Bob: I need extra information only because of your safety.
[0:8:50] Bob: Q1.
[0:8:55] Bob: Q2.
[0:9:00] Bob: Q3.
[0:10:00] You: Sure, x---- y----- z-----
[0:11:00] Bob: Done.
[0:11:30] You: Thanks
[0:11:35] Bob: Bye.
[0:11:50] You: Bye
NC
Ügyfélszolgálat példa
